Tag Archives: PBI

$PBI,Pitney Bowes Inc.

Post Office Reform Act Likely Dead This Year After House Republican Investigating Trump Steps Down

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The Postal Reform Act of 2017, a bipartisan attempt to overhaul the perennially ailing U.S. Postal Service, appears headed for the dead letter office amid the chaos in Congress.

Even though the U.S. House Oversight and Government Reform Committee approved the sweeping legislation on March 16, Congress likely will tackle health care, tax reform, the debt ceiling and other priorities at the expense of postal reform, said Height Securities analyst Shrey Verma.

He wrote that the bill, which is supported by the American Postal Workers Union, AFL-CIO, was also crippled by the abrupt announcement last week of its lead sponsor and the committee’s chairman, U.S. Rep. Jason Chaffetz (R–Utah) that he was leaving Congress to return to the private sector.

Chaffetz’ committee is also leading the U.S. House investigation on whether President Donald Trump and his team colluded with the Russians to derail the presidential campaign of Democrat Hillary Clinton.

Congress Fiddles While USPS Burns

Chaffetz used his position as chairman to ardently pursue Clinton’s email leaks, which U.S. intelligence agencies have linked to the Kremlin. He was criticized by liberals for seeming less eager to pursue the Trump investigation, which he said will go on in the House.

“There are lots of good people who care about these issues and are well-suited to carry out these investigations,” Chaffetz told the Associated Press (which was actually formed in 1849 by New York city publishers frustrated by the post office’s slowness).

He is the second House Republican to bail out of a Trump investigation. Rep. Devin Nunes, the chairman of the House Intelligence Committee, recused himself from that investigation after he visited the White House to look at dubious documents that Trump contended showed he was surveilled by former President Barack Obama’s administration.

Post Office Loses Billions Annually

Meanwhile, the Post Office is just one of the casualties of Congress’ distraction by the Trump administration. Height’s Verma said all is not lost for the Postal Service.

(The) conclusion of the Postal Regulatory Commission’s (PRC) ten-year review of the postal rate system this fall, especially as it relates to potential changes to USPS’s work-sharing arrangements, could unlock significant gains for USPS’s largest workshare partner,” Pitney Bowes Inc. (NYSE: PBI).

She said the USPS has lost money for ten consecutive years, a total of $62 billion since fiscal year 2007.

“A longstanding decline in mail volume coupled with an increase in costs associated with salaries and benefits are driving losses for USPS. But perhaps the most important drag on profits is its unfunded liabilities that amounted to $121 billion at the end of FY 2016,” he wrote. “It is no surprise, therefore, that USPS and associated stakeholders are clamoring for Congress to intervene and right the ship.”

Though an American institution — it was created by the Second Continental Congress on July 26, 1775, and briefly headed by Benjamin Franklin — critics are increasingly irked by its chronic requests for bailouts.

“One of the USPS’s most maddening characteristics is its willingness to play both sides of the line: preening as a private-sector behemoth that should be allowed to compete with other businesses when it suits them, and as a beleaguered federal agency seeking relief from Congress and flirting with a taxpayer bailout when the going gets rough,” wrote Leslie K. Paige of The Hill.

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Latest Ratings for PBI

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Date Firm Action From To
Jun 2015 Ladenburg Thalmann Initiates Coverage on Buy
Jul 2014 Brean Capital Upgrades Hold Buy
Oct 2013 Deutsche Bank Maintains Hold

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© 2017 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.






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Pitney Bowes Invests in Dublin Creating 100 Jobs

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DUBLIN–(BUSINESS WIRE)–

Pitney Bowes Inc., a global technology company, has today announced plans to open a new Operations Centre in Dublin that will house a three-year multi-million euro R&D project focused on developing a next generation e-commerce and payments platform for global brands.

The new Operations Centre will comprise a Client Support Centre and Research & Design Centre, creating approximately 100 new jobs for technical support, customer support and e-commerce R&D professionals in the region over the next few years.

As global commerce continues to grow, the platform being developed at the Research & Design Centre in Dublin will create opportunities for merchants to reach consumers around the world and expand into new markets at speed.

The Client Support Centre is part of Pitney Bowes’ global strategy to deliver its clients the best support as more organisations, including 90 per cent of the Fortune 500, rely on its solutions and services to power global commerce. The technical support and customer support professionals will serve clients located in the UK, Ireland and Nordic regions.

Pitney Bowes’ investment in Dublin is supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland. Minister for Jobs, Enterprise and Innovation, Mary Mitchell O’Connor said, “I’m delighted that Pitney Bowes are opening a new Operations Centre which will create 100 new jobs and are investing in a high value strategic R&D project. We in Government are working to make Ireland an attractive destination for global technology companies such as Pitney Bowes. Our economy is an open and business friendly one with a minimum of administrative hurdles. We strive to ensure that we have the requisite skills available to meet the needs of industry and this is paying off. I wish Pitney Bowes every success with their Client Support Centre and their R&D project.”

Dublin’s rich mix of client services talent and language skills, combined with the excellent support that we’ve received from IDA Ireland make it a great place for us to locate our client support operation as well as our innovation team,” said Audrey Lynch, Director of Client Operations for Europe at Pitney Bowes Inc. “Our clients turn to us around the clock to power billions of transactions globally, and ensuring they receive the best account and technical support is a strategic priority for us. This new facility will help us deliver on our promise to clients in the UK, Ireland and Nordics.”

Martin Shanahan, CEO of IDA Ireland said: “Ireland’s diverse multilingual talent pool and pro-business infrastructure make Ireland the ideal destination for companies like Pitney Bowes. I am delighted that they have chosen to establish both a customer support centre and a high value R & D project in Ireland. I wish the company every success and offer the continued support of IDA Ireland in the future.”

Pitney Bowes currently operates in Dublin a Global Ecommerce centre, supporting cross-border retail for many of the world’s most iconic retailers and brands. The new Pitney Bowes Client Support Centre team will be located alongside their Global Ecommerce colleagues in Fitzwilliam Square West, Dublin and builds on the company’s continued investment in the region.

In 2016 Ireland’s economy grew by 5.2 per cent, outstripping all other Eurozone countries and nearly all official forecasts. A growing number of multinational companies are continuing to choose the region as a base for locating either their European hubs or regional customer support facilities.

About Pitney Bowes

Pitney Bowes (PBI) is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. Clients around the world, including 90 per cent of the Fortune 500, rely on products, solutions, services and data from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce. And with the innovative Pitney Bowes Commerce Cloud, clients can access the broad range of Pitney Bowes solutions, analytics, and APIs to drive commerce. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.co.uk.

View source version on businesswire.com: http://www.businesswire.com/news/home/20170525005078/en/






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The USPS Selects Pitney Bowes Video Technology to Help Promote a Modern Mailing Experience

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STAMFORD, Conn.–(BUSINESS WIRE)–

Pitney Bowes (PBI), a global technology company that provides innovative products and solutions to power commerce, today announced that the United States Postal Service (USPS) will utilize Pitney Bowes EngageOne Video technology to support its journey to create a more connected, effective, and modern mailing experience. The interactive USPS experience will help educate and inform Mail Owners and Mail Service Providers (MSPs) on how to take part in and deliver value from the 2017 Mailing Promotions and USPS Informed Delivery® campaigns.

Nothing replaces the tactile value of hardcopy mail, but USPS recognizes consumers’ increasing desire to interact and communicate digitally with everything, including their mail. Informed Delivery campaigns and the 2017 Mailing Promotions enhance the value of physical mail by seamlessly integrating it into a rich, digital experience, thus maintaining the relevancy of mail and growing mail volume.

“Direct mail remains one of the most effective marketing tools available today,” says Bob Guidotti, Executive Vice President & President, Software Solutions, Pitney Bowes. “But as our physical and digital worlds merge, organizations must leverage both to succeed. USPS is leading the way by offering its customers meaningful physical and digital experience, and we’re proud that EngageOne Video will play a role in these customer experiences.”

EngageOne Video is a customer engagement solution that delivers interactive communications designed specifically for each viewer. Each video experience acts as a customer service, sales, marketing or educational resource that empowers viewers to self-select topics and actions relevant to their individual needs.

Informed Delivery

Informed Delivery notifications are an innovative feature that gives residential consumers the ability to see a daily preview of the address side of their household’s letter-size mail pieces arriving soon. This feature offers marketers an unprecedented opportunity to engage consumers and expand their marketing reach through synchronized direct mail and digital campaigns.

An Informed Delivery notification can generate a coordinated, double impression for the intended recipient from a single mail piece, as well as potential additional impressions for other household members who are Informed Delivery users. Marketers can receive even greater benefits by conducting an interactive campaign with digitally enhanced elements, providing consumers with an engaging experience and reinforcing the customer call to action.

MSPs and Mail Owners interested in understanding how to better take advantage of the Informed Delivery feature can learn more about this offering through an EngageOne Video, such as how to increase mail volume; acquire more clients through innovation; provide a streamlined approach to services offered; generate new revenue streams; and enable cost-effective, multichannel marketing.

2017 Mailing Promotions

Since the 2011 launch of the Mobile Barcode Promotion, the USPS has delivered annual promotions and incentives intended to create awareness of innovative uses of mail. Billions of mail pieces have utilized some form of innovation and mail owners have enjoyed the postage discounts, as well as the additional exposure to their audience.

The USPS Mailing Promotions provide marketers and mailers with exciting opportunities to try new technologies and techniques that engage the reader, and help drive higher response rates and returns. This year’s six promotions include: Earned Value Reply Mail Promotion; Emerging and Advanced Technology Promotion; Tactile, Sensory and Interactive Mailpiece Engagement Promotion; Direct Mail Starter Promotion; Color Transpromo Promotion; and Mobile Shopping Promotion.

To explain the various mailing promotions in an efficient and informative matter, EngageOne Videos will educate providers on the different promotions, and how to drive customer engagement and return value from marketing investment. The interactive USPS video experience includes information around registration, the promotional period, mail eligibility, and discounts.

About Pitney Bowes

Pitney Bowes (PBI) is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. Clients around the world, including 90 percent of the Fortune 500, rely on products, solutions, services and data from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce. And with the innovative Pitney Bowes Commerce Cloud, clients can access the broad range of Pitney Bowes solutions, analytics, and APIs to drive commerce. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com.

View source version on businesswire.com: http://www.businesswire.com/news/home/20170522005656/en/






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Pitney Bowes Again Named to the Forbes Magazine List of “Best Large Employers 2017”

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STAMFORD, Conn.–(BUSINESS WIRE)–

Pitney Bowes Inc. (PBI), a global technology company that provides innovative products and solutions that power commerce, has been named for the second consecutive year to the Forbes list of America’s Best Large Employers 2017.

“Our culture of innovation is focused on our clients and it is a key differentiator for Pitney Bowes,” said Johnna Torsone, EVP and Chief Human Resources Officer, Pitney Bowes. “Because we are in the midst of a digital transformation driven by the passion of our employees, we are especially honored by this recognition from Forbes.”

Forbes chose the 500 employers on the Forbes “Best Large Employers 2017” list based on the results of an independent survey conducted among 30,000 American employees working at large companies and institutions (headcount of 5,000 or more). Employees responded anonymously online without the involvement of their employer. Respondents included in this sample are representative of the U.S. workforce by gender, age, region, education, and ethnicity.

Pitney Bowes

Pitney Bowes (PBI) is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. Clients around the world, including 90 percent of the Fortune 500, rely on products, solutions, services and data from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce. With the innovative Pitney Bowes Commerce Cloud, clients can access the broad range of Pitney Bowes solutions, analytics, and APIs to drive commerce.

View source version on businesswire.com: http://www.businesswire.com/news/home/20170517005250/en/






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Pitney Bowes Invites Startups in India to Apply for the 2017 Accelerator Program

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NEW DELHI–(BUSINESS WIRE)–

Pitney Bowes Inc. (PBI), a global technology company that provides innovative products and solutions to power commerce, today invites startups in India to apply for the next round of the Pitney Bowes Accelerator Program. The program focuses on startups that leverage software for customer information management, mobile, data analytics, location-based services, ecommerce management and machine learning.

Pitney Bowes will be accepting applications for the Accelerator Program until 30 June 2017. Shortlisted start-ups will be notified by the first week of July and invited to present before a jury. Selected startups for the program will be announced in August 2017.

Over the last three years, Pitney Bowes has incubated 18 startups in India. The portfolio of emerging businesses includes location-based services, ecommerce management, data analytics, Artificial Intelligence, digital healthcare, advertising technology and machine learning. Past program participants include WedoSky (Drone-based startup with a mapping and analytics platform), niKi.AI (Artificial Intelligence powered Chat Interface), MediMojo (a digital health platform for simplifying healthcare); and Sponsifyme (A real-time geo-location-based marketing platform for offline businesses).

“Each year, we see applications from more diverse and innovative startups. They represent development work on next-generation technologies across location, commerce and data analytics,” said Manish Choudhary, Senior Vice President, Global Innovation and Managing Director, India Operations, Pitney Bowes Inc. “Innovation is at the heart of everything we do at Pitney Bowes, and we look forward to working with our next round of startups to develop physical and digital solutions that drive commerce globally.”

Pitney Bowes is looking for dynamic innovative entrepreneurs who are building businesses for India and global markets, primarily in the following areas:

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  • Global ecommerce (logistics, shipping management, data analytics)
  • Location-based ad-tech
  • Location-based platform (services, advertising, analytics, enterprise apps, GIS-enabled systems, Indoor navigation and other spatial analysis use cases)
  • Big data, mobile analytics and machine learning
  • Data integration, data quality and master data management
  • Industry-specific solutions or applications related to all of the above

APIs) and data for the duration of the program. The program provides training, technical and business guidance, and mentoring by Pitney Bowes’ engineering and innovation leaders and software industry experts. Pitney Bowes continues its partnership with Microsoft, and selected startups will have access to up to USD $9,000 Microsoft Azure Cloud Credits over 12 months and five Microsoft Visual Studio subscriptions for one year. They will also have access to a free architectural review and technical mentoring session from Microsoft to help with onboarding." data-reactid="24">As part of the program, startups will have limited free access to Pitney Bowes’ software Application Programming Interfaces (APIs) and data for the duration of the program. The program provides training, technical and business guidance, and mentoring by Pitney Bowes’ engineering and innovation leaders and software industry experts. Pitney Bowes continues its partnership with Microsoft, and selected startups will have access to up to USD $9,000 Microsoft Azure Cloud Credits over 12 months and five Microsoft Visual Studio subscriptions for one year. They will also have access to a free architectural review and technical mentoring session from Microsoft to help with onboarding.

Pitney Bowes has also formed a strategic alliance with DigitalOcean, the world’s second largest cloud computing platform focused on simplifying cloud infrastructure for software developers. Startups will have access to Cloud credits for 12 months and access to virtual office hours with the DigitalOcean team for consulting on platform and architecture best practices.

For more information on the Pitney Bowes Accelerator Program, please visit http://accelerator.pitneybowes.com/, or email indiaaccelerator@pb.com.

About Pitney Bowes

Pitney Bowes (PBI) is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. Clients around the world, including 90 percent of the Fortune 500, rely on products, solutions, services and data from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce. And with the innovative Pitney Bowes Commerce Cloud, clients can access the broad range of Pitney Bowes solutions, analytics, and APIs to drive commerce. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com

View source version on businesswire.com: http://www.businesswire.com/news/home/20170516005027/en/






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Beth Meurs and Megan Higgins-Knislis of Pitney Bowes Recognized as CRN’s 2017 Women of the Channel

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STAMFORD, Conn.–(BUSINESS WIRE)–

Pitney Bowes (PBI), a global technology company that provides innovative products and solutions to power commerce, announced today that CRN®, a brand of The Channel Company, has named Beth Meurs, Director of Partner Marketing and Megan Higgins-Knislis, Vice President, Strategic Account Management at Pitney Bowes, to its prestigious 2017 Women of the Channel list. The executives who comprise this annual list span the IT channel, representing vendors, distributors, solution providers and other organizations that figure prominently in the channel ecosystem. Each is recognized for their outstanding leadership, vision and unique role in driving channel growth and innovation.

CRN editors select the Women of the Channel honorees based on their professional accomplishments, demonstrated expertise and ongoing dedication to the IT channel.

Elizabeth “Beth” Meurs has been leading marketing teams within the software and high-tech industries for over 25 years. Currently, Beth leads the global Partner Marketing team for Pitney Bowes Software where she is driving the recruitment of regional system integrators and co-marketing with global system integrators. Most notable recent accomplishments include shifting the Pitney Bowes culture to embrace the partner ecosystem, building out the global partner program, generating significant pipeline and revenue, as well as increasing awareness of the breadth and depth of Pitney Bowes Software Solutions within the channel.

“I am delighted to be recognized by CRN for our commitment to growing our Software business through our channel partners,” said Beth. “We have a tremendous opportunity to deliver the best outcomes for our clients through our integrated approach and the combination of strengths with our partners’ expertise.”

In her over 10 years at Pitney Bowes, Megan Higgins-Knislis has led the development of multiple channels including direct, indirect and partners. In her current role, Megan is working with retailers to help them succeed in reaching the global consumer. Today in support of the growing ecommerce business at Pitney Bowes, her team contributes to business development, client success and the conceptualization of big ideas and new technologies for cross-border and logistics.

“It is an honor to be recognized by The Channel Company and CRN as a 2017 Women of the Channel, especially as they look for vision and expertise across the ecosystem,” said Megan. “At Pitney Bowes, our success is built by making our partners and clients successful by enabling global commerce with innovative physical and digital solutions. By all of us working together, we innovate and grow.”

“These extraordinary executives support every aspect of the channel ecosystem, from technical innovation to marketing to business development, working tirelessly to keep the channel moving into the future,” said Robert Faletra, CEO of The Channel Company “They are creating and elevating channel partner programs, developing fresh go-to-market strategies, strengthening the channel’s network of partnerships and building creative new IT solutions, among many other contributions. We congratulate all the 2017 Women of the Channel on their stellar accomplishments and look forward to their future success.”

About Pitney Bowes

Pitney Bowes is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. Clients around the world, including 90 percent of the Fortune 500, rely on products, solutions, services and data from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce. And with the innovative Pitney Bowes Commerce Cloud, clients can access the broad range of Pitney Bowes solutions, analytics, and APIs to drive commerce. For additional information, visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com.

About the Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

©2017. The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

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Pitney Bowes Benefits from Restructuring: Can It Rebound?

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Pitney Bowes Inc. PBI has had a disastrous run on the bourse, having lost 13.3% over one year, in stark contrast to the industry’s rally of 15.5%. However, shares have started to turn around, and we believe that the time is ripe to focus on key driving factors which bode well for long-term growth of the company.

Buy) company beat estimates, reversing its recent trend of five back-to-back earnings misses. " data-reactid="12">Over the past three months, shares of the company gained 18.0%, outperforming the Zacks categorized Office Automation and Equipment industry’s average gain of 14.9%. Earlier this month, the company released its first-quarter 2017 earnings, wherein the Zacks Rank #2 (Buy) company beat estimates, reversing its recent trend of five back-to-back earnings misses. 

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The recent uptrend in the shares, rebound in end markets and some potent catalysts make us believe it could be a good time to get in.

Robust Rebound of Software

Pitney Bowes has been undergoing a steady transformation process over the past four years, designed to create long-term flexibility for investment toward future growth. The company’s concerted efforts to transform its business are beginning to show results as is evident from growth across most business lines. For instance, the new channels that it has been developing over the last four years — tele and digital — boosted growth of its Mail business during the recently-reported quarter.

Also, the Software business, which has been long hurting from macro woes, has finally returned to growth during the first quarter. Closing several deals, including financial crimes, compliance and big data solutions proved conducive to the Software revenues growth. Also, positive contribution from an indirect channel, robust license revenue growth, high data and SaaS revenues supplemented growth of the Software business.

Growth Drivers

Speaking of catalysts, Pitney Bowes’ Global Ecommerce business continues to be one of the strongest profit churners. In less than five years, Global Ecommerce has grown from $20 million business to worth over $400 million. During the first quarter of 2017, Digital Commerce Solutions reported 9% year-over-year growth in sales to $166 million, on the back of strong Global Ecommerce business (up 17%).

In a bid to further fortify its ecommerce business, the company has plans to invest in shipping Application Program Interface to boost domestic shipping business, support retailers to generate consumer demand and take up investments to expand its cross-border offerings. This apart, Pitney Bowes continues to enhance and optimize its new enterprise business platform to boost profitability.

The company remains confident that enterprise business platform will continue to drive operational efficiency, help it to roll out new products and boost client experience. Other growth drivers include introduction of new products and digital capabilities, partner channel expansion, improvement in the direct channel and expansion of the Presort Services network. 

Impressive VGM Score

Pitney Bowes also has a Zacks VGM score of ‘B’. Our VGM Score identifies stocks that have the most attractive value, growth and momentum characteristics, and a good VGM score indicates stronger chances of success. Our research shows that stocks with Style Scores of ‘A’ or ‘B,’ when combined with a Zacks Rank #1 (Strong Buy) or #2, offer the best upside potential.

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Other Stocks to Consider

Some other stocks worth considering in the industry are listed below:

Applied Optoelectronics, Inc. AAOI has an outstanding positive average earnings surprise of 118.3% for the trailing four quarters, beating estimates all through. It boasts a Zacks Rank #1. You can see the complete list of today’s Zacks #1 Rank stocks here.

Adobe Systems Incorporated ADBE holds the same Zacks Rank as Pitney Bowes and generated an average earnings surprise of 7.7% over the trailing four quarters, with beats each time.

Cohu, Inc. COHU has a striking earnings surprise history with an average positive surprise of 121.2% over the trailing four quarters, beating estimates all through. It sports a Zacks Rank #1.

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Pitney Bowes Adds Valuable New Capabilities to Its SendSuite Tracking Online Package Receiving Solution

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STAMFORD, Conn.–(BUSINESS WIRE)–

SSTO). These enhanced capabilities feature: greater location functionality; automated scheduled import of lists and contacts; custom email notifications with package notes; and BYOD (bring your own device) for Apple and Android." data-reactid="12">Pitney Bowes Inc. (NYSE:PBI), a global technology company that provides innovative products and solutions to power commerce, today announced several valuable new capabilities as part of its innovative parcel receiving solution SendSuite Tracking Online (SSTO). These enhanced capabilities feature: greater location functionality; automated scheduled import of lists and contacts; custom email notifications with package notes; and BYOD (bring your own device) for Apple and Android.

“Organizations of all sizes around the world are increasingly challenged to manage the growing number of parcels received each day,” said Tom Hazel, North American Channel Director, Pitney Bowes Shipping Solutions. “We listened to our clients and enhanced the SendSuite Tracking Online receiving solution to better meet their changing needs. From enhanced location functionality to automated importing of lists and contacts, we have added capabilities and features to SSTO that make it easier to use, in less time, and with greater accuracy and precision.”

The new location functionality allows users to identify the exact recipient location, whether an additional company location, building within a campus setting, a floor within a building, a mail stop or a storage area. Being able to pinpoint employee locations for delivery or a storage location for package pickup can greatly enhance an organization’s receiving operations.

Another new feature is automated scheduled import of employee lists and contacts, which allows administrative users to keep these lists updated in a completely automated fashion. This is accomplished utilizing simple SFTP/FTP connections along with an easy to manage user interface.

“Once again we focused on making it easier for our clients to perform basic, yet critical administrative functions within the SendSuite Tracking Online solution,” added Hazel. “The automated list import feature was a direct result of our current users’ feedback.”

Recently, a global insurance company deployed the new SSTO solution in more than 60 of their locations to transition from an outdated manual process to a highly automated workflow, which greatly reduced their employee time spent receiving and delivering packages, reduced lost parcels and eliminated data entry errors.

The latest version of SendSuite Tracking Online is loaded with new features and functionality, including:

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  • Custom Email Notification with package notes/comments – Allows recipients to receive an email, in real time, when a package arrives with detailed package information.
  • Group Delivery – Deliver multiple packages to a single recipient location or mailstop under one transaction.
  • Date Range Reporting – Users now have the ability to report on all package information using a set of standard date ranges, along with the ability to use their own defined date ranges.
  • Comments on the Printed Package Label – Enables comments to be included with the recipient information on the package label.
  • Resend email Reminder – Simple yet important functionality that allows users to send a reminder that a package has not been picked up with one-click.
  • Quick Receive Capability – Users can quick scan packages to determine the package count is accurate when the carriers deliver packages.
  • New Feature Client Messages – User notification on any new features(s) added to SendSuite Tracking Online, including a simple message explaining the new feature and its benefits when they sign into the solution.
  • BYOD for Apple and android – Enables clients to use their own mobile devices to receive and deliver packages.

For more information on SendSuite Tracking Online and other solution to help #shipsmarter, visit pitneybowes.com/US/Shipping.

About Pitney Bowes

Pitney Bowes (PBI) is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. Clients around the world, including 90 percent of the Fortune 500, rely on products, solutions, services and data from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce. And with the innovative Pitney Bowes Commerce Cloud, clients can access the broad range of Pitney Bowes solutions, analytics, and APIs to drive commerce. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com.

View source version on businesswire.com: http://www.businesswire.com/news/home/20170510005816/en/






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Pitney Bowes Helps Businesses with Their Digital Engagement Initiatives through New Communicate Solutions Updates

This post was originally published on this site

STAMFORD, Conn.–(BUSINESS WIRE)–

Pitney Bowes Inc. (PBI), a global technology company that provides innovative products and solutions to power commerce, today announced the launch of five new Communicate capabilities to help organizations reach and engage consumers at every step of their interaction with a brand. The latest iteration of the Communicate solutions takes advantage of emerging modern technologies to empower companies to ramp-up customer experience in dramatically new and differentiating ways.

AI) and Conversational UIs, an additional layer of complexity is challenging brands’ customer experience strategies." data-reactid="13">According to a recent Walker report, by the year 2020 customer experience will overtake price and product as key brand differentiators. For years, organizations have been challenged to deliver consistent experiences across physical, digital and mobile channels, and with emerging trends like Artificial Intelligence (AI) and Conversational UIs, an additional layer of complexity is challenging brands’ customer experience strategies.

“Most companies today understand the importance of competing around customer experience, which means implementing strategies and solutions to communicate with people wherever they engage with brands,” said Richard Snow, VP & Research Director of Customer & Contact Center Research at Ventana Research. “To accomplish this, organizations will increasingly turn to technology for delivering personalized, data-driven experiences across every physical and digital channel.”

“In the Digital Age, consumers interact with brands in a variety of ways, and they’ve shown a willingness to shift loyalties away from organizations that do not provide great, consistent experiences at every one of those touchpoints,” said Chris Hall, Vice President of Customer Engagement Solutions, Pitney Bowes. “The new updates and features within our Communicate portfolio will help clients keep pace and adapt to evolving customer preferences as new engagement channels and technologies emerge.”

First launched in 2016, Pitney Bowes’ Communicate solutions are designed specifically to help marketers, customer service and customer experience executives deliver tangible improvements in customer engagement with technology that dynamically guides personalized interactions across all channels. The new capabilities, which include innovations for digital engagement as well as physical communications, have been developed in direct response to customer feedback, evolving client needs and the changing digital landscape. They include:

EOV) v2.3 </b>is an <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.pitneybowes.com%2Fus%2Fcustomer-engagement-marketing%2Fpersonalized-media%2Fengageone-video-personalized-video%2Fengageone-video-awards.html&amp;esheet=51554927&amp;newsitemid=20170509005159&amp;lan=en-US&amp;anchor=award-winning+solution&amp;index=4&amp;md5=caa833ed179944be940ece44991b4836" rel="nofollow noopener" target="_blank">award-winning solution</a> that combines video with user data to deliver interactive, personalized video to help brands enhance customer engagement, scale expert interaction without the overhead and reduce call center costs. <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fnews.pb.com%2Farticle_display.cfm%3Farticle_id%3D5753&amp;esheet=51554927&amp;newsitemid=20170509005159&amp;lan=en-US&amp;anchor=Through+a+new+partnership+with+Rapt+Media%2C&amp;index=5&amp;md5=1934ad3b50a67e7f09382a8283c53ac2" rel="nofollow noopener" target="_blank">Through a new partnership with Rapt Media,</a> clients across Telecommunications, Insurance, Utilities and Financial Services industries can now access four video templates to expedite the return on investment in just 21 days. The analytics and feedback generated through deployment allows companies to learn and adjust before investing in a fully customizable solution with the EOV platform. EOV has most recently received global recognition for customer excellence and service through accolades from the <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.ecccsa.com%2F2016-winners%2F&amp;esheet=51554927&amp;newsitemid=20170509005159&amp;lan=en-US&amp;anchor=European+Contact+Centre+Service+Awards+%28ECCCSAs%29&amp;index=6&amp;md5=36332bc6ab3ccd3cf9e7802a32a91ffc" rel="nofollow noopener" target="_blank">European Contact Centre Service Awards (ECCCSAs)</a>, <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.postevents.co.uk%2Ftechnologyawards%2Fstatic%2Fwinners&amp;esheet=51554927&amp;newsitemid=20170509005159&amp;lan=en-US&amp;anchor=POST%27s+Digital+Insurance+Awards&amp;index=7&amp;md5=de9b30c6c32a4ceca46488ca1e6d8a63" rel="nofollow noopener" target="_blank">POST’s Digital Insurance Awards</a>, <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.fstech.co.uk%2Fawards%2Fwinners17.php&amp;esheet=51554927&amp;newsitemid=20170509005159&amp;lan=en-US&amp;anchor=FS+Tech+Awards&amp;index=8&amp;md5=ad70311b2afe8f170e948940e1541c78" rel="nofollow noopener" target="_blank">FS Tech Awards</a>, and the <a href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.pitneybowes.com%2Ffr%2Factualites%2Fcommuniques-de-presse%2Fpitneybowes_trophee_xplor_france_engageone.html&amp;esheet=51554927&amp;newsitemid=20170509005159&amp;lan=en-US&amp;anchor=Xplor+France+Awards.&amp;index=9&amp;md5=a15b5d57e297870515699c8a88909a74" rel="nofollow noopener" target="_blank">Xplor France Awards.</a>" data-reactid="17">EngageOne Video (EOV) v2.3 is an award-winning solution that combines video with user data to deliver interactive, personalized video to help brands enhance customer engagement, scale expert interaction without the overhead and reduce call center costs. Through a new partnership with Rapt Media, clients across Telecommunications, Insurance, Utilities and Financial Services industries can now access four video templates to expedite the return on investment in just 21 days. The analytics and feedback generated through deployment allows companies to learn and adjust before investing in a fully customizable solution with the EOV platform. EOV has most recently received global recognition for customer excellence and service through accolades from the European Contact Centre Service Awards (ECCCSAs), POST’s Digital Insurance Awards, FS Tech Awards, and the Xplor France Awards.

EngageOne Digital Designer v2.0 provides a simple yet powerful browser-based interface that lets anyone create and deliver email, SMS and push notifications using interactive and dynamic content optimized for display on any device. Using interactive templates and drag-and-drop tools, business users can quickly create more engaging and responsive customer communications through better design, non-delivery handling, dashboard reporting capabilities, and template import and export capabilities.

EngageOne Communications Suite v4.4 enables clients to design and deliver engaging and personalized real time and batch multichannel communications to their customers. In the latest release of the EngageOne Suite, users can embed interactive video content in their print and digital communications. Other notable features include updates to EngageOne Interactive, to allow users to complete their templates across an expanded roster of compatible web browsers, such as Google Chrome and Firefox, and faster processing of Batch and On Demand communications.

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EngageOne Output Manager v3.0 optimizes document workflow and frees users from the limitations of proprietary vendors and data streams with robust print management. In this update, we are including a new optional module, EngageOne Accessibility that allows users to ingest PDF communications, create the necessary accessible tags for output, and archive communications during the production workflow. This allows communications to be available to visually impaired customers and employees on their assistive devices.

UAA) mail. MAIL360 is introducing a new feature called Return Mail Workflow, which uses an automated process for reviewing and reconciling delivery addresses to reduce both the number of undeliverable addresses applied to outgoing mail, and the costs that arise from customer communications over undelivered mail." data-reactid="25">MAIL360 v4.0 collects electronic mail event data from the United States Postal Service (USPS™), automates translation of USPS event data and matches it to your business data using a standardized format. This enables companies to track and trace delivery of each mail piece, and gain visibility for both in-home delivery dates and undeliverable-as-addressed (UAA) mail. MAIL360 is introducing a new feature called Return Mail Workflow, which uses an automated process for reviewing and reconciling delivery addresses to reduce both the number of undeliverable addresses applied to outgoing mail, and the costs that arise from customer communications over undelivered mail.

To help bring these technologies to market, Pitney Bowes has joined forces with several technology partners, including PointSource, Rapt Media and Document Dialog to help accelerate client digital transformation initiatives.

“Digital transformation is disruptive to the point of making organizations obsolete. To remain relevant in today’s evolving landscape, companies that weren’t born digital have no other option but to embrace digital, and start leveraging it as part of their business strategy,” says Mike Chadwick, Head of Business Development, PointSource. “An organization’s success comes down to two things: personalization and context. Our partnership with Pitney Bowes provides organizations with technology solutions that can deliver context through proprietary data to engage and communicate better through personalized offers and messaging.”

Document Dialogue and several clients, including TRACK Colombia, Geoffrey Insurance and Delta Lloyd Group have already begun deploying the new Communicate features:

“The new multi-component deployment within the EngageOne Communication Suite allows customers more flexibility, while at the same time reducing the maintenance effort,” said Adrie Vlutters, Senior Consultant, Document Dialogue. “The scripted installation allows quick and easy adaptation to changing infrastructural landscapes. This adds to an already quite flexible communication generation environment.”

“This is the future of marketing. Compelling digital content that gathers intelligence from the customer helps us create relevant campaigns that maximize customer engagement,” said María Alejandra Mora, Head of TRACK Colombia. “With the digital transformation of our marketing services, global brands will deploy relevant campaigns that deliver measurable results and ROI quickly. We look forward to leading the way with these customer engagement technologies from Pitney Bowes.”

“Our business thrives on excellent customer service, which is why it’s critical that we are consistently using technologies that drive engagement in personalized and interactive ways,” said Paul Baxter, Head of Geoffrey Insurance Services. “Lengthy, print car and van insurance policies are complex and can be a challenge to understand. Pitney Bowes EngageOne Video has given us the power to augment print communications and deliver a digital experience that truly matters to our customers and to our business.”

“The full stack, Groovy scripted installation within the EngageOne Communication Suite, is a major improvement,” said Paul Vogelaar, Architect, Delta Lloyd Group. “The convenience of being able to edit a single properties file to configure an environment, saves substantial time. The ability to edit this properties file to change some parameters distinguishing between acceptance test and production environments, greatly improves the promotion process.

About Pitney Bowes

Pitney Bowes (PBI), is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. Clients around the world, including 90 percent of the Fortune 500, rely on products, solutions and services from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce. And with the innovative Pitney Bowes Commerce Cloud, clients can access the broad range of Pitney Bowes solutions, analytics, and APIs to drive commerce. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com.

View source version on businesswire.com: http://www.businesswire.com/news/home/20170509005159/en/






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Why Shares of Stamps.com Inc. Declined Today

This post was originally published on this site

What happened

Shares of Internet-based mailing and shipping solutions company Stamps.com (NASDAQ:STMP) fell as much as 10.4% on Monday after Pitney Bowes (NYSE:PBI) announced a new competing offering for its cloud-based SendPro mailing and shipping solution. Shares of Stamps.com closed the trading day down 7.9%.

So what

Pitney Bowes asserted in a press release Monday morning that its new $5 SendPro delivers three times the benefits of Stamps.com’s solutions for one-third of the cost.

Chalkboard sketch of a stock price falling

Image source: Getty Images.

In the release, Pitney Bowes explained the new offering:

Now for only $5 a month, businesses can receive full access to SendPro, including the ability to print stamps and shipping labels for the U.S. Postal Service (USPS) and other major carriers, and flexible postage payment options. The offer also includes a free 90-day trial, 10lb scale, $15 in postage and supply kit with labels and stamp sheets, for a total value of $135.

Now what

Investors may want to keep an eye out for a statement or competitive response from Stamps.com. In specifically naming Stamps.com in its press release, Pitney Bowes is clearly taking aim at its rival’s customer base.

Daniel Sparks has no position in any stocks mentioned. The Motley Fool recommends Stamps.com. The Motley Fool has a disclosure policy.






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